Business Object Enterprise Administrator

NCO is the industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant — to reduce client operating expenses, increase cash flow, and improve their customers' experience.

Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions. To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality.

NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle.

Business Object Enterprise Administrator

RESPONSIBILITIES:

Planning and assessment of current environments
Software installation of Business Objects, service packs and supporting applications
Software configuration
Migrate objects from existing environments to new environments
Testing and documentation of all phases
Crystal Reports development
Experience with SQL Server and Oracle databases
Training end-users on reporting services systems, including creating documentation and training manuals (if necessary)

REQUIREMENTS:

Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
Crystal Enterprise / Business Objects Experience or Certified Professional
Crystal Reports experience or Certified Professional
With 5 years performing system related analysis and programming using all components of Crystal Reports and Crystal Enterprise
Expert Crystal Reports and Crystal Enterprise/Business Objects’ skills
ASP, VB Scripting Programming skills preferred
Strong interpersonal relationship skills. Able to work excellently with end users to interpret issues from application to technical and effectively communicate resolution and support
Strong research and analytical skills
An excellent team player
Persuasive and articulate with excellent oral and written English communication skills
Amenable working in cyclical shift
Willing to work in Fort Bonifacio, Taguig